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TERMS & CONDITIONS

CUSTOMER CARE

This Policy applies between you as the User of this Website and Saroz LLC, the owner and provider of this Website. This Policy applies to our use of any Data collected by us in connection with your use of the Website and the Services or Systems therein.

1. Definitions and Comments

In this Policy, the following terms shall have the following meanings:

"Account": means personal information, Payment Information and identification information used collectively by Users to access the Materials on the Website and/or any communication System;

"Content": means any text, graphics, images, audio, video, software, data compilations and any other information that appears on this Website or may be stored on a computer that forms part of this Website;

"Cookie": means a small text file placed on your computer by Saroz LLC when you visit certain parts of this Website. This allows us to identify repeat visitors and analyze their browsing habits on the Website.

"Data": means any information that you collectively submit to the Website. This includes, but is not limited to, account details and information submitted using the Service or any of our Systems;


"Service": means all online facilities, tools, services or information collectively made available now or in the future by Saroz LLC through the Website;

"System": means any online communication infrastructure made available now or in the future by Saroz LLC through the Website. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links;

"User" / "Users": means any third party who accesses the Website and is not employed by Saroz LLC and acts during their employment; and "Website": refers to the website you are currently using (www.saroz.net) and all sub-domains of this site.

2. Collected Data

Without limitation, any of the following Data may be collected:

2.1 name;

2.2 date of birth;

2.3 job title and occupation;

2.4 contact information such as e-mail addresses and phone numbers; 2.5 demographic information such as zip code, preferences and interests;

2.6 financial information such as credit/debit card numbers;

2.7 IP address (automatically collected);

2.8 web browser type and version (automatically collected);

2.9 operating system (automatically collected);

2.10 list of URLs that begin with a referring site, your activity on this Website and the site from which you exited (automatically collected);

And 2.11 Cookie information (see Clause 10 below).

3. Our Data Use

3.1 All personal data you submit will be stored by Saroz LLC as long as you use the services and systems provided on the website. Data that you may submit through any communication system we may provide may be retained for a longer period of up to one year.3.2 Your Data will not be disclosed to third parties unless we are required or permitted by law to do so and subject to Clause 4. This includes our affiliated companies and/or other companies in our group.3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. See Item 9 below for more safety-related details.3.4 Any or all of the above data may be requested by us from time to time to provide you with the best possible service and experience while using our website. Specifically, data may be used by us for the following reasons:3.4.1 internal record keeping;3.4.2 improvement of our products/services;3.4.3 sending by e-mail promotional materials that may be of interest to you;3.4.4 Communication for market research purposes by email, telephone, fax or post. Such information may be used to customize or update the Website.

 

4. Third Party Websites and Services

 

Saroz LLC may from time to time use the services of other parties to deal with matters including but not limited to payment processing, delivery of purchased products, search engine facilities, advertising and marketing. Providers of such services cannot access certain personal data provided by Users of this Website. Any Data used by such parties is used only to the extent necessary to perform the services requested by Saroz LLC. Any use for other purposes is strictly prohibited. In addition, all data processed by third parties must be processed within the terms of this policy and in accordance with the Data Protection Act 1998.

 

5. Changes in Business Ownership and Control

5.1 Saroz LLC may expand or reduce its business from time to time, and this may include the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by users will be transferred together with that part, where it relates to any part so transferred, and the new owner or new controlling party will be allowed to use the data for the following purposes in accordance with the terms of this policy.

5.2 In the event that any data transmitted by Users is transferred in this way, you will be contacted in advance and informed about the changes. When contacting you, you will be given the option to delete or keep your data from the new owner or controller.

6. Controlling Access to Your Data

 

6.1 Where you need to submit data, you will be given options to restrict our use of that data. This may include: 6.1.1 Use of the Data for direct marketing purposes; And 6.1.2 Sharing data with third parties.

7. Your Right to Retain Information

 

7.1 You may access certain areas of the Website without providing any data. However, in order to use all the services and systems available on the website, you may need to submit account information or other data.

7.2 You can restrict your internet browser's use of cookies. See item 10 below for more information.

8. Access to Your Own Data


8.1 You can access your account at any time to view or change data. If your circumstances change, you may need to change or update your data. Additional data regarding your marketing preferences may also be stored and you can change this at any time.
8.2 You have the right to request a copy of your personal data for a small fee.

9. Security

 

Data security is of paramount importance to Saroz LLC, and to protect your data, we have put in place appropriate physical, electronic and managerial procedures to protect and secure data collected online.

10. Changes to This Policy


Saroz LLC reserves the right to change this privacy policy from time to time as we deem necessary or as required by law. Any changes will be posted on the website immediately and you will be deemed to have accepted the policy terms when you use the website for the first time following the changes.

11. Contacting Us

If you have any questions about this privacy policy, you can contact us at info@saroz.net

Policy update date: 01.06.2023

Payment Methods

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

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